Wordly Celebrates 6 Year Anniversary — Learn More
Wordly Launches AI Summaries — Learn More
The following information provides answers to some of the most common questions we get.
If you want to read more about how Wordly works, visit how translation software works.
If you have other questions, Schedule a Demo or use our Contact Form.
Wordly is an AI-powered platform that delivers real-time translation and captions for live, virtual, and hybrid events – no human interpreters needed.
Use the Wordly Portal or App to create a session. A unique session code is generated to share with speakers and attendees.
Less than 5 minutes. We also offer onboarding with our customer success team.
Wordly supports tens of thousands of users in a single session, making it ideal for large-scale events.
No downloads or accounts are needed. Attendees join via browser or QR code.
Attendees can join using a browser on any device. Presenters can use the Wordly App (iOS/Android) or access it at join.wordly.ai.
Yes, you can schedule a live demo or try it on your own today.
Share the presenter link from the Wordly Portal. No download or login is required.
Wordly is used for conferences, webinars, training sessions, corporate meetings, and more – both in-person and virtual.
Wordly supports dozens of languages and thousands of language pairs. View full list.
Yes, Wordly can understand diverse accents and dialects to accurately capture speech.
No limit. All supported languages are available in every session.
Yes, attendees can change their language at any time without leaving the session.
Yes, attendees can choose to listen or read translated content.
Wordly uses natural-sounding AI voices for a high-quality listening experience.
Yes, Wordly supports multilingual speakers and can switch automatically.
Yes, meeting hosts can switch input languages using the Presenter app in seconds, or rely on Automatic Language Switching.
Wordly provides very accurate translations and captions with close to zero lag.
Yes, you can customize a glossary with our boost, block, and replace technology to ensure acronyms, names, and technical terms are translated accurately. Glossaries can be shared with team members to collaborate on and we also offer services to help fine tune them.
Wordly uses advanced AI models, custom glossaries, and real-world testing to deliver accurate, high-quality translations.
Yes, the Presenter app supports push-to-talk which makes it easy for participants within close proximity to each other to use Wordly.
Yes, both automatic switching and manual switching are supported.
Yes, attendees can choose how they want to receive translations – text, audio, or both.
Attendees join via QR code or browser link provided by the meeting organizer.
Yes, Wordly integrates with all major video and event platforms. See partners.
Yes, SSO is supported for secure enterprise access.
Yes, onsite support is available for an additional fee to assist with event setup and management.
Yes, Wordly can be used for webinars on pre-recorded content.
Yes, Wordly can be embedded using iframe or accessed through a branded link. For more information, visit Partner Program.
Wordly only requires an internet-connected device with audio input. No special headsets or sound booths required.
Wordly connects to your AV system via audio cable and runs on a tablet or computer. You need an analog to digital converter, similar to an iRig device, to connect the audio cable into the tablet or computer.
Not necessarily. Most organizers can handle setup independently, but Wordly offers remote or onsite support if needed – as well as extensive personalized onboarding training and help guides.
Yes, we recommend a brief tech check with your AV team ahead of time.
Yes, but for best results, ensure clear audio input from microphones.
Yes, transcripts are available with or without timestamps in multiple formats, including WebVTT.
Transcripts are ready within minutes and can be downloaded from the Wordly Portal.
Yes, Wordly can generate translated versions of the transcript.
Yes, you can download transcripts in your preferred format.
Yes, they can be repurposed for recaps, videos captions, summaries, and documentation.
Yes, you can view metrics such as language selection and number of users in the Wordly Portal.
Yes, Wordly supports creating transcripts which enables you to add captions and subtitles to videos.
Yes, Wordly meets enterprise-grade security and compliance standards, including SOC 2 Type II.
No. Wordly offers live captioning in multiple languages, but not ASL or CART.
Yes, many organizers include Wordly in their DEI and accessibility communications.
Pricing depends on usage – session hours, attendee volume, and features. Contact us for a proposal.
The minimum package is 10 hours, and valid for 12 months. Try Wordly.
Yes, you can purchase a package of hours tailored to your event. Any unused hours can be applied to your future meetings or events within one year of purchase.
Yes, Wordly offers volume pricing and discounts for nonprofits, NGOs, and educational institutions. The more hours you purchase, the more you save – and you have 12 months to use them.
We offer onboarding, live support, and online help resources for every customer.
Live phone support is available 24/7.
Yes, Wordly is 100% AI-powered with no human interpreters.
Yes, Wordly has supported hundreds of events across healthcare, finance, tech, and dozens of other industries.
Yes, we work with organizations worldwide and have supported events in over 60 countries.
We’re here to help get you started. If you need support, want to book a demo, or are ready to try Wordly, contact us today.
If you're attending an event, visit our Attendee FAQs for helpful tips and answers.
