Frequently Asked Questions - Wordly Attendees

Here is a summary of the most common questions attendees ask about Wordly.

How to Use Wordly – Quick Start Instructions

The meeting organizer will share instructions for accessing Wordly. Here's a sample of what the instructions might look like.

Joining Wordly During an Event

  1. Open your phone, tablet, or laptop.
  2. Scan the QR code or enter the session link provided by the organizer.
  3. Choose your preferred language from the list.
  4. Tap Attend to start receiving a live text transcript in the language you selected - you can read captions and listen to translated audio.

Helpful Tips

  • Use headphones for audio.
  • ou can change languages anytime during the session.
  • Captions will appear instantly. Audio will play after a sentence is completed.
  • No account or download is needed.
Step-by-step instructions to join a Wordly AI translation session using a QR code or session link, with visuals for selecting a language and viewing live captions on a device.

Sample Instructions For Using Wordly

Need more help? Scroll down for FAQs on language selection, audio access, troubleshooting, and more.

About Wordly

What is Wordly?

Wordly is a software company that specializes in using AI to bring live translation into dozens of languages to meetings and events. Organizations use Wordly to make their meetings and events more inclusive, accessible, and engaging. Wordly has millions of users around the world and is a proven and trusted solution by companies of all sizes.

What is language inclusivity?

Language inclusivity means making content accessible to everyone, no matter what language they speak.

How does AI interpretation work?

Wordly uses AI to deliver real-time translation and captions in dozens of languages – no interpreters or special equipment needed. Learn more.

Do I need to download anything or create an account?

No. Attendees can join instantly through a browser or by scanning a QR code.

Joining a Session

How do I join a Wordly session?

Scan a QR code or click a link shared by the event organizer. No download or account is needed.

Do I need an app or account?

No, Wordly works in any browser – no app or sign-up required.

What should I do if the QR code doesn’t work?

If the QR code doesn’t work, try entering the browser link directly into your device’s address bar, or ask event staff for assistance.

What if I join late – can I still use Wordly?

Yes, you can join the session at any time during the meeting or event.

Can I rejoin a session if I get disconnected?

Yes, just use the original link or QR code to re-enter the session.

What do I do if I don’t see my language on the list?

Let the event organizer know. Wordly supports dozens of languages, but only selected ones may be enabled for your event.

Technology Requirements

What do I need to use Wordly?

A phone, tablet, or computer with internet access. A headset is recommended for audio output.

Does Wordly work on all browsers?

Wordly works on most modern browsers including Chrome, Safari, Edge, and Firefox.

Language Selection

What languages are supported?

Wordly supports dozens of languages and 3,000+ language pairs. See the full list.

How do I select my language?

Use the on-screen selector to choose your preferred language, then click Attend.

Can I change the language during a session?

Yes, you can switch languages anytime without leaving the session.

Can I view captions in the same language as the speaker?

Yes, select your preferred language to enable same-language captions.

Accessibility & Display Options

Can I switch the display to white text on a black background?

Yes, you can enable white text on a black background in Wordly settings.

Can I change how captions appear?

Yes, switch between word-by-word or full-phrase display in Wordly settings.

Can I use Wordly if I’m deaf or hard of hearing?

Yes, select your Yes, Wordly provides live captions which can be helpful for those who are hard of hearing or prefer to read.preferred language to enable same-language captions.

Audio Access

Can I listen to translations?

Yes, Wordly offers both audio and text translations.

How do I hear audio output?

Unmute the Wordly app, make sure your device isn’t on silent, and use a headset if you are seated near other attendees.

Translation Quality & Speed

How accurate is Wordly and how fast are translations?

Wordly provides very accurate translations with near-instant captions. Audio output is provided after each sentence is completed.

Why is there a slight delay in audio translations?

Audio translations are provided after a sentence is completed to ensure accurate speech processing and output generation.

Transcripts

Can I request a transcript of the session?

Transcripts are managed by the event organizer. Contact them directly to inquire.

Will captions disappear after the event?

Captions are available only during the live session unless transcripts are provided by the organizer.

Security & Privacy

Is my data secure when I use Wordly?

Yes, Wordly is built with enterprise-grade security and privacy controls.

Is my personal information collected by Wordly?

No personal data is required to use Wordly. You don’t need to sign in or share identifying details.

Still Have Questions?

If you're having trouble accessing Wordly or selecting your language, ask a staff member for assistance or refer back to the session instructions.

Wordly is designed to be simple and flexible, so you can focus on the content, not the setup.

For feedback or technical issues, please let your event organizer know. Otherwise, please contact our team.

If you're organizing an event, visit our Organizer FAQs for tips, answers, and setup guidance.