Mid-Sized Medical Conference Case Study

How can a medical conference serve attendees who speak many languages?

A global medical conference needs a scalable way to reach every attendee in their own language, not a single interpreted track. The European Association for Osseointegration (EAO) Annual Congress is a leading global event in implant dentistry, gathering 4,000 to 5,000 top clinicians, researchers, and industry experts from over 80 countries across Europe, Asia, the Americas, and beyond. Held in a different European country each year, it features a multilingual environment with participants speaking English, Spanish, French, German, Italian, Portuguese, Japanese, and more.

Previously relying on costly single-language interpreters, the EAO needed a scalable, inclusive solution to overcome language barriers and improve real-time communication for all attendees.

Can AI translation work alongside human interpreters at an event?

Yes, but human interpreters are not necessary as AI translation can handle dozens of languages alone.

For its first use of Wordly, at the 2023 EAO-DGI joint meeting in Berlin, the EAO paired the AI platform with two professional interpreters in the plenary room. The local audience kept the familiar live interpretation they expected, while Wordly delivered real-time translation in 25 languages for a much broader global audience across all sessions. Ahead of the event, EAO committee members from various countries tested Wordly in their native languages to confirm it was effective.

The combined approach built confidence in the conference translation technology and ensured all attendees could engage fully with presentations and discussions, marking a significant step toward greater inclusivity and knowledge sharing at future EAO Congresses.

"We tested Wordly in multiple languages before the event, and the results were very promising," said Vincent Laudun, EAO Congress Manager. "Pairing it with live interpreters for our first rollout gave us confidence and ensured a smooth experience for everyone."

Do attendees actually use AI translation at conferences?

Yes, and at scale. Over the three days of the 2023 Berlin Congress, more than 2,600 participants used Wordly, including 713 Chinese delegates, with other languages including Turkish, German, Japanese, and Korean. That level of use demonstrated real demand for multilingual access and validated Wordly as a scalable, inclusive solution for EAO's global audience.

Delegates accessed live translation in their preferred language with no downloads or special equipment, simply scanning a QR code at the entrance of each room. Encouraged by the positive feedback, EAO continued using Wordly at its 2024 Congress in Milan, where consistent performance and seamless integration made the AI captioning and translation tool a reliable fit for the organization's growing multilingual needs. The customizable glossary was one key to that success, letting the EAO team input industry-specific terminology and acronyms related to implant dentistry and osseointegration for accurate, contextually appropriate translations across all sessions.

"Being able to offer real-time translation in so many languages was a game-changer," added Laudun. "It significantly improved the experience for our global attendees."

Future: Full Integration at the 2025 Monaco Congress and Beyond

Building on the success of previous congresses, the EAO will fully implement Wordly at the 2025 EAO-SFPIO joint meeting in Monaco. The congress will offer simultaneous interpretation in 60+ languages across all sessions, accessible via attendees' personal devices.

"After two successful congresses with Wordly, we’re fully integrating it into the 2025 event in Monaco,” Laudun said. “It’s become a key part of how we deliver a more inclusive and globally accessible experience."

This comprehensive integration underscores EAO's commitment to inclusive and effective communication. By leveraging Wordly's customizable glossary feature, the organization ensures accurate translation of specialized terms related to implant dentistry and osseointegration. This approach not only enhances the experience for a diverse, multilingual audience but also sets a precedent for future events.

Looking ahead, EAO plans to continue utilizing Wordly AI translation technology in its forthcoming congresses, reinforcing its dedication to bridging language barriers and fostering global collaboration in the field of implant dentistry.

About the European Association for Osseointegration (EAO)

The European Association for Osseointegration (EAO) is a leading international organization dedicated to advancing the science and practice of implant dentistry. Founded in 1991, the EAO promotes collaboration among clinicians, researchers, and industry professionals to improve patient care through innovation, education, and evidence-based practice. With members from over 80 countries, the EAO hosts an annual congress that serves as a global platform for sharing the latest developments in dental implantology and osseointegration.

About Wordly

Wordly is the pioneer and leader in live interpretation, providing a high-quality, secure, easy-to-use, and affordable live AI translation and caption solution for communicating across multiple languages. Wordly translates dozens of languages in real time, making in-person and virtual meetings and events more inclusive, accessible, and engaging.

Its SaaS platform meets enterprise-grade security and privacy standards and eliminates the need for human interpreters or special equipment. Millions of users across thousands of organizations rely on Wordly to make their events and meetings accessible to everyone.

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