Wordly Translation, Interpretation, & Caption Quality

How Wordly Delivers the Highest Quality Live AI Translation, Interpretation, & Captions

While traditional human interpretation relies on variable individual performance, Wordly combines state-of-the-art Neural Machine Translation (NMT), custom Large Language Models (LLMs), and specialized speech-to-text engines to deliver consistent, high quality output every time.

1. Multi-Engine Benchmarking & Context Awareness

Wordly continuously benchmarks and routes audio across multiple proprietary and leading AI translation models. We select the model that is best for each language pair and also optimize based on speech to text and text to speech use cases. Rather than translating word-for-word, our context aware engine processes full phrases, idioms, and industry nuances in real time to deliver contextually accurate output, including complex grammar. Wordly is ideal for a wide range of use cases, including high-stakes summits, medical conferences, technology & legal presentations, government meetings, and much more.

Wordly’s translation and caption accuracy varies by language pair, but typically scores as high as 98-99% depending on the audio setup.

2. Extensive Language Testing

Before we release a new language, we run simulated tests using audio conversations in the source language and verify both the audio and text output exceeds our high accuracy thresholds. 

We have over 6 millions users worldwide including employees and customers of large global companies in financial services, healthcare, technology, professional services, and a wide range of other industries. We use customer feedback to continuously fine tune and optimize our speech to text and text to speech engines to ensure high quality output.

3. Custom Glossaries for Specialized Terminology

Industry jargon, acronyms, product names, and speaker names often trip up general AI engines and human interpreters. Wordly allows organizations to upload custom glossaries before an event with thousands of terms to ensure maximum brand and domain accuracy along with technical precision. Most human interpreters are unable to memorize large custom glossary lists and provide the high quality and accuracy offered by Wordly.

4. Ultra-Low Latency (Under 1 Second)

Simultaneous interpretation requires speed. Wordly delivers text captions in under 1 second, eliminating awkward pauses during live Q&A, panel discussions, and global webinars.

5. Consistent, High Fidelity Output

One of the advantages of AI translation technology is the consistency of the output. While many human interpreters deliver high quality translations, the output can often have variable quality levels based on the individual interpreter. Wordly provides consistent high quality output every time. The quality of our translation output also continuously improves over time as the neural machine translation (NMT) and large language models (LLMs) used by Wordly are expanded and further optimized.

With Wordly the audio is delivered through natural, human-sounding voices so you don’t have the issues of robotic voices common in lower quality AI solutions.

6. Enterprise-Ready Security & Technology Infrastructure

High quality extends to data privacy, data protection, and scalability. Wordly is SOC 2 Type II compliant, ISO 27001 certified, and compliant with GDPR, HIPAA, and CCPA standards. Wordly is built on state of the art SaaS technologies and has delivered over 1 billion minutes of translation since 2019. We have successfully supported sessions with tens of thousands of simultaneous users and can instantly scale from small to large sessions with no advance notice required.

7. Superior Ease of Use and Customer Support

The Wordly Platform was designed to be a self-service, easy to use product that is available on-demand, 24/7. But, depending on your team size and skills, you may need additional support, particularly for your first event. A Wordly Customer Success Manager is available to ensure you have a great onboarding experience, helping you address any setup questions and being available for real-time support during your event. We also offer extensive online documentation, 24/7 email and phone support, and on-site assistance to help ensure you have a high quality experience every time.

What Verified Users Say: G2 Review Highlights

Wordly is trusted by thousands of global organizations, from Fortune 500 enterprises to international associations and universities. Here are some sample reviews:

"Fast, accurate, and seamless." "What we liked best about Wordly was its ability to provide fast, accurate, and seamless multilingual communication during large-scale conference sessions without the complexities of traditional interpretation systems." — Shyam S., Verified G2 Reviewer

"Accuracy and speed haven't been matched." "We've tested several real-time translation solutions, and their accuracy and speed haven't been as good as Wordly. If you need to run a business meeting without lags in communication, it's the best option we've found so far." — Brandon G., Verified G2 Reviewer

“Perfect for international events: simple, effective, and fast.” “What we appreciate the most is its ease of use: the interface is intuitive for both organizers and attendees, and the technical setup is minimal. The system is reliable, supports many languages, and allows participants to follow the translations directly from their devices, making everything run very smoothly.” – Pietro R., Verified G2 Reviewer

"Self-managed glossaries that fit our specialized terms." "We can set up the glossaries by ourselves which is good for us, especially since we have quite a lot of special terms. Simple set up is my favorite aspect followed by personal control of the glossary." — Verified Higher Education Reviewer, G2

Read more Wordly customer reviews