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Understand EAA compliance requirements and how the European Accessibility Act affects digital accessibility across the EU. Prepare your organization for compliance.
The European Accessibility Act (EAA), effective June 28, 2025, mandates that digital products and services, including websites, e-commerce platforms, and audiovisual media must be accessible to all users, including those with disabilities. This includes requirements for visual, auditory, motor, and cognitive accessibility.
Businesses selling or offering services in the EU must comply by providing assistive features like live subtitles, captions, and multilingual support. The law aligns with WCAG 2.1 Level AA standards and applies to both synchronous and asynchronous digital experiences. This applies to a plethora of industries – both public and private.
But compliance isn’t just about meeting regulatory requirements, it’s about enabling improved accessibility for all, including those who are hard of hearing, multilingual, or neurodivergent.
EAA Compliance Requirements for Meetings & Events
Who Must Comply
The EAA applies to both public and private sector organizations offering services within the EU. Key industries include:
Small and medium-sized enterprises (SMEs) with fewer than 10 employees and under 2 million euros in turnover may be exempt. However, these businesses are still encouraged to follow accessibility best practices to remain competitive and inclusive.
Penalties for Not Addressing EAA Compliance
❌ Fines and legal action for non-compliance.
❌ Restrictions on business operations in the EU.
❌ Limited reach and brand credibility risk
Language Accessibility as a Compliance Factor
Multilingual support plays a vital role in EAA compliance as languages vary by country. It's not only about disability access, it also helps reach non-native speakers, international participants, and individuals in challenging listening environments. Tools like Wordly provide live AI translation and captions across dozens of languages. This helps organizations move beyond compliance to create events and digital experiences that are truly inclusive, engaging, and accessible for everyone.
EAA compliance for multilingual content is especially important for B2B platforms and global e-commerce websites, and the law has a lot of similarities with other global regulations.
Operating across multiple EU member states makes EAA compliance even more complex, as businesses must cater to audiences speaking various languages. AI Translation tools simplify this challenge by dynamically adapting content into multiple languages without manual intervention.
Features like Wordly audio output capabilities help visually impaired users to engage with content, ensuring full accessibility. Relying on advanced AI solutions for translation ensures that businesses don’t just scratch the surface of compliance but deliver truly accessible experiences.
The European Accessibility Act is now being enforced, effective June 28, 2025. Non-compliance may result in penalties such as fines, restricted access to EU markets, and legal enforcement under national law.
Common compliance failures that may trigger penalties include:
Adopting AI solutions is a proactive way to help meet EAA requirements. Here’s how your organization can get started:
With these steps, businesses can confidently align their practices with the EAA while delivering exceptional customer experiences.
AI is more than a compliance facilitator; it’s a competitive advantage. Wordly equips businesses to meet aspects of the accessibility requirements, providing unmatched accuracy, security, and speed.
How Wordly Can Help:
✅ Live captions & subtitles for everyone.
✅ Text-to-speech option for visually impaired individuals.
✅ Multilingual translation to meet accessibility requirements.
✅ Fully automated and no human interpreters needed, reducing costs and delays.
✅ Seamless integration works with Zoom, Microsoft Teams, and other meeting platforms.
Learn more about real-time translation.
Whether you’re streaming a corporate event, onboarding employees across borders, or delivering exceptional customer service, Wordly ensures your digital content speaks every language and helps future-proof your business.
In addition to helping organizations comply with the European Accessibility Act, Wordly can also help you comply with Canada Bill 96 and U.S. ADA Title II.
Get a Demo today to find out how Wordly helps achieve language accessibility compliance.
