Wordly Introduces Trusted AI Translation

Posted on

October 4, 2023

AI is a powerful technology and is revolutionizing all aspects of business, but organizations are starting to wonder who has access to their data and if they can trust AI solutions.

We take security and data privacy very seriously. We built the Wordly platform with enterprise class security and privacy controls so it can work across all industries and use cases. We want to make sure that customers know when they use Wordly AI translation and AI captioning, they can be assured their data is safe and secure.

Trusted AI Translation Framework

In order to help reinforce this philosophy, we have introduced the Wordly Trusted AI Translation Framework.

Trusted AI Translation provides the easiest, most affordable, and most secure way to make meetings more language inclusive and accessible. 

The enhanced capabilities enable organizations to leverage the benefits of AI for live translation while meeting their enterprise security and compliance requirements. The framework includes our SOC 2 Type 2 security achievement, ongoing commitment to preventing customer data from being used to train speech recognition and translation models, and other optional security features.

The Wordly Trusted AI Translation framework consists of three components:

1. Comprehensive Data Control

Customers own and maintain complete control of their data when using Wordly. Wordly does not use data from customer meetings and events to train speech recognition and translation models. Customers have the option to create text transcripts of sessions and control how that information is stored and shared. 

Customers can tune translation output to meet their brand and compliance standards. Wordly provides customizable glossaries to increase translation accuracy for industry and company specific terminology, including people, product, and brand names. The glossaries also provide controls to prevent inappropriate or offensive content from appearing in results to meet company and geographic requirements.

Session attendees do not need to create an account, download anything, or share personal information to use Wordly. This reduces data privacy concerns and also makes the user experience easier. 

2. High Compliance Standards

Wordly meets the strict security requirements of SOC 2 Type 2. The internationally recognized compliance standard provides assurances that a company’s internal controls and systems related to security, availability, processing integrity, confidentiality, and privacy of data meet the American Institute of Certified Public Accountants (AICPA) Trust Service Criteria. Wordly follows a comprehensive set of privacy and security processes to ensure customer data is safe.

3. Flexible Security Controls

In addition to encrypting all data in transit and at rest, Wordly offers additional features to enhance security, including Single Sign On (SSO), Secure Session IDs, and Secure Transcripts. Customers can choose which security add-on features they want to deploy.

To learn more about Wordly data security practices, visit Wordly Security.

Got Questions?

For more information, visit our website, or contact us with your questions.

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